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Transport Assistant

Reporting to the Transport Team Manager, some of the activities that you will be responsible for include:

  • Establishing and maintaining a direct relationship with rail suppliers relating to the Great Rail Journeys brand. A suitable period of training and ongoing support and guidance will be available
  • Liaising with other teams in the business to ensure a seamless tour experience for customers and responding to queries about rail products and services relating to these suppliers
  • Providing reliable, timely and accurate rail timings and seating information documents for the Tour Managers, Product Services, Customer Services and Sales teams where relevant
  • Communicating any rail amendments or problems to Product Services, Customer Services and Sales teams when needed
  • Supporting the Transport Team Manager in the operating and scheduling of rail transport
  • Referring responses from customers and Tour Managers regarding rail issues and discussing these with the Rail Team Supervisor to develop an action plan to resolve any issues

Click HERE for the full Transport Assistant job description.

Applications process: Email CV and covering letter to Recruitment@greatrail.com

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